Shipping policy

Shipping Policy

Last Updated: October 10, 2026

At [Your Store Name], we are committed to delivering your orders safely and efficiently. Please read our shipping policy to understand how orders are processed, shipped, and delivered.

1. Order Processing Time

Orders are generally processed within 1–3 business days after confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.
Orders may take additional time to process during sales, festivals, or periods of high demand.

2. Shipping and Delivery Time

We deliver orders across serviceable locations in India.

Estimated delivery time: 5–10 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.
Remote areas may require additional delivery time.

Please note that all delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you place your order.
Free shipping may be offered on selected products or promotional orders.
Any applicable shipping charges will be communicated clearly before order confirmation.

4. Order Tracking

Once your order has been shipped, tracking details may be shared with you through SMS, WhatsApp, or email.

You can use the tracking information provided to check the status of your shipment. Tracking information may take some time to become available after dispatch.

5. Incorrect Address or Unavailable Recipient

Customers are responsible for providing a complete and accurate shipping address and contact number.

If a delivery attempt fails because of an incorrect address, an unavailable recipient, or an unanswered delivery call, the courier may attempt redelivery or return the shipment to the sender.

Please ensure that someone is available to receive the package at the provided address.

6. Delayed or Lost Shipments

Although we work to ensure timely delivery, delays may occur due to courier issues, weather conditions, public holidays, operational disruptions, or other circumstances beyond our control.

If your order appears delayed or has not been delivered within the estimated timeframe, please contact our support team so we can assist you.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at the contact details provided on our website.

Please include your order number, a description of the issue, and clear photographs or an unboxing video where available. We will review your request in accordance with our Return and Refund Policy and applicable consumer protection laws.

8. Order Cancellation

Cancellation requests may be accepted before an order is dispatched. Once an order has been shipped, cancellation may not be possible.

For assistance, please contact our customer support team as soon as possible.

9. Cash on Delivery Orders

For COD orders, payment must be made to the delivery representative at the time of delivery. Please ensure that the correct amount is available when your order arrives.

Repeated refusal of confirmed orders may result in restrictions on future COD orders, where permitted by applicable law.